You can use nslookup to check if the SRV record is configured correctly in DNS: If this is not the case, Receiver for Windows users cannot use email-based account discovery. Citrix Receiver requires that the StoreFront FQDN is a unique address that is only resolvable from user devices connected to the internal network. Using the same FQDN for StoreFront and the Access Gateway virtual server is not supported. Note: Your StoreFront FQDN must be unique and different from the Access Gateway virtual server FQDN. In DNS > Right-click your Forward Lookup Zone.To allow users to configure Citrix Receiver by using an email address, you need to add a SRV record to your DNS zone. domain, or a wildcard certificate for the domain containing your users’ email accounts.
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For the best user experience, install either a certificate with a Subject or Subject Alternative Name entry of discoverReceiver. The full chain to the root certificate must also be valid. You must install a valid server certificate on the Access Gateway appliance and StoreFront/AppController server to enable email-based account discovery. If no SRV record is found, Citrix Receiver searches the specified domain for a machine named “discoverReceiver” to identify a StoreFront/AppController server. To enable Citrix Receiver to locate available stores on the basis of users’ email addresses, configure Service Location (SRV) locator resource records for Access Gateway or StoreFront/AppController connections on your DNS server. Instead, users enter their email addresses and Citrix Receiver contacts the DNS server for the domain specified in the email address to obtain the required information. This means that users do not need to know the access details for their stores when they install and configure Citrix Receiver. NetScaler Application Delivery ManagementĬonfiguring Email-Based Account Discoveryġ Add DNS Service Location (SRV) record to enable email based discoveryĭuring initial configuration, Citrix Receiver can contact Active Directory Domain Name System (DNS) servers to obtain details of the stores available for users.NetScaler App Delivery and Security Service.
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